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Chief Customer Officer Melbourne

28-29 April 2020

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Experience

Discussions and Roundtables

A signature of our events, CCO Melbourne would not be complete without Corinium's signature roundtable discussions. Delegates cite these sessions as a standout, highlight to their event experience. These intimate breakout sessions enable attendees to gain unrivaled, targeted and focused content in a highly-interactive, engaging and informal format.

Attendees will deep-dive into a topic of YOUR choice. Delegates will share common challenges and discuss strategies for success, all in an off-the-record, welcoming and relaxing atmosphere. Come and get engaged in the discussion, or sit-back and observe; your level of engagement is up to you!

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Keynotes

25 minute visionary presentations delivered by leading CX executives from a cross-sector of industries. Keynote presentations provide insightful content and define the road-map for analytics in some of today's most iconic organisation's.

Hear what our attendees had to say...

  • "The great thing about the discussion was how easy it was to join in"

  • "We find them so much more inclusive than normal conferences"

  • "The informality leads to a wider range of topics being discussed"

  • "Participants are so much more energised and passionate"

  • "The discussion groups always breed creative and intelligent thinking"

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Panel Discussions

Panel discussions are moderated conversations, featuring a panel of experts sharing their unique experiences on a specific topic. There is also opportunity for Q&A, with the moderator encouraging the participation of the audience in developing a broader perspective in relation to a particular challenge or opportunity.

  • “Amazing conference to get an understanding of what is happening in the CX space!”

    Adrian Marr, Head of Customer Centricity, Laminex Australia

  • "CCO is a great opportunity to hear from the best, learn and interact with other CX professionals and meet with vendors"

    Karen Clydesdale , Head of Customer Experience, Tennis Australia

  • "A great way to connect with CX and EX suppliers andprofessionals"

    Teresa Yeing , Head of CX, ACH Group

  • "Fantastic insights and inspiration to creating a more customer-centric approach"

    Chris Khoo, Project Manager - Entry Level Product, Cricket Australia

  • "I found the insights and content delivered across the3 days valuable to our growth in how to best develop and support our customer experiences."

    Angela Dignan, Manager Payroll, HR System & Reporting, DHHS

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Hours of Networking

We understand that a lot of the value at our conferences comes from intimate conversations with your peers which may occur outside the remit of the conference agenda. We also appreciate that the richness of the content can leave the mind feeling quite fatigued!

Hence why we have built ample networking into the agenda in the form of roundtables, drinks receptions as well as networking breaks, dinners and lunches - where you can relax with your peers and extract those stories that can help fuel your respective strategy.