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Chief Customer Officer Melbourne

28-29 April 2020
Pullman on the Park, Melbourne

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Confirmed 2020 speakers

Catriona Larritt

Catriona Larritt

Group Chief Customer Officer, Jetstar

Screen Shot 2018-12-11 at 19.52.39

Ingrid Purcell

Chief Experience Officer, ME Bank

Lee Scales UniSuper

Lee Scales

Chief Customer Officer, UniSuper

Bianca Bates

Chief Client Officer, Cuscal Limited

Jason Shugg

Chief Customer Officer, Luxury Escapes

Lexi Airey

Lexi Airey

Chief Executive Officer, Gateway Bank

Troy Barnes

Troy Barnes

Chief Customer Officer, Pizza Hut Asia Pacific

Emma Powell

Emma Powell

Chief Customer Officer, Accident Compensation Corporation

Tilly Loughborough

General Manager - Passenger Experience, Metro Trains Melbourne

Felipe Flores

General Manager of Data & Digital and Group Chief Data Scientist, Liberty Financial (Australia)

Pip Cameron

Phillipa Cameron

Chief Customer Officer, Stuff

Todd Stevenson-1

Todd Stevenson

Chief Member Outcomes Officer, Colonial First State

Louise Portelli

Louise Portelli

Chief Customer Experience Officer, MLC Life Insurance

Richard Spencer-1

Richard Spencer

Chief Customer Experience Officer, NSW Business Chamber

Allyson Lowbridge

Allyson Lowbridge

Chief Customer Officer, Australian Ethical Investment

Robert Barać

Director Customer Experience - Government, Innovation Transaction Banking, ANZ

Emma Cornwell

Chief Customer Officer, Enrich Living Services

Jo Kelly

Jo Kelly

Chief Customer Officer, Good2Give

Jon Tidd

Jon Tidd

Chief Customer Officer, Superloop

Adam Nettheim

Head Of Customer Operations, Commonwealth Superannuation Corporation

Andrew Crozier

Chief Product and Customer Officer, Aurora Energy

Jacinta Jones

Jacinta Jones

Chief Customer Officer, rollitsuper.com

Brendan Norton

Head of APAC Customer Focus, Head of Customer Experience and Retention, Life & Investments, Zurich Financial Services Australia

Melis Senova

Dr. Melis Senova

Dr Melis Senova, Neuroscientist, thought-leader in human-centred design, and founder, Huddle

Paul McCrory

Paul McCrory

Group Industry Director, Facebook

Joshua Walther

Joshua Walther

Chief Customer Officer, Tyro Payments

James Coyle-2

James Coyle

Chief Customer Officer, SuperEd

Violet Lazarevic

Dr. Violet Lazarevic

General Manager of Customer Insights, Telstra

Bruce Harkness

Bruce Harkness

Senior Vice President HR & Customer Experience, Wyndham Destinations Asia Pacific

Jayne Russell

Jayne Russell

Group General Manager, Client Experience and Service Design, Ministry of Social Development

Rachel Hamlen

Rachel Hamlen

Head of Customer Experience, FairVine

Chris Rawlins, Live Better Community Services

Chris Rawlins

Chief Customer Officer, Live Better Community Services

Sue-Ann Charlton SA Power

Sue-Ann Charlton

General Manager Customer Relations, SA Power

Liz Fowler

Liz Fowler

Head of Strategy and Customer Experience, Aussie

John Carroll Omnicare Allianc

John Carroll

Speaker, Author, Business Safari Guide